Polycom Phone Provisioning

1. First reset the phone to defaults.

• Press Menu
• Choose “Settings”
• Choose “Advanced”
• Enter Password: 456
• Select “Admin Settings”
• Select “Reset to Default”
• Select “Reset Device Settings”
• Press “Yes” soft key
• Phone will now reboot, be ready for the next screen as it boots.

2. As phone reboots to the Welcome screen, press “Setup”

• Select “DHCP Menu” using Arrow Keys
• Press “SELECT” soft key
• Set Boot Server to “Static”
• Press “EXIT”
• Select “Server Menu”
• Set “Server Address” to <Request From Support> (Use * for .)
• Set “Server User” to <Request From Support>
• Set “Server Password” to <Request From Support>
• Press “EXIT”
• Press “EXIT” one more time
• Make sure that “Save & Reboot” is highlighted
• Press “SELECT”

3. The phone should reboot, download its provisioning information and then show its extension number as the first line of the phone.